Privacy Policy

1. Introduction

RiverdaleWay ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation platform and services.

2. Information We Collect

We collect information you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources.

2.1 Information You Provide

  • Contact information (name, email address, phone number)
  • Company information (company name, job title, industry)
  • Account credentials and profile information
  • Payment and billing information
  • Communications with our support team
  • Marketing preferences and consent

2.2 Information We Collect Automatically

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • Log files and analytics data
  • Cookies and similar tracking technologies

2.3 Information from Third Parties

  • Lead data from publicly available sources
  • Social media platform data (when you connect accounts)
  • Data from advertising partners and networks
  • Information from data enrichment services

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our services
  • Processing transactions and managing accounts
  • Communicating with you about our services
  • Personalizing your experience
  • Improving our platform and developing new features
  • Conducting analytics and research
  • Complying with legal obligations
  • Protecting against fraud and security threats

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 With Your Consent

We may share your information when you have given us explicit consent to do so.

4.2 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.

4.3 Business Transfers

We may share or transfer your information in connection with a merger, acquisition, or sale of assets.

4.4 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5.1 Security Measures

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication systems
  • Employee training on data protection
  • Incident response procedures

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Restriction: Request restriction of processing
  • Objection: Object to certain types of processing
  • Withdraw consent: Withdraw consent where processing is based on consent

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content.

8.1 Types of Cookies

  • Essential cookies: Required for basic functionality
  • Analytics cookies: Help us understand how you use our services
  • Marketing cookies: Used to deliver relevant advertisements
  • Preference cookies: Remember your settings and preferences

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt-out of the sale of personal information.

12. European Privacy Rights

If you are in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including the rights listed in Section 7 above.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Last updated: January 15, 2025